Privacy Policy

This privacy policy covers Zoo Events Group and its web site.

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Zoo Events Group Privacy Policy

Last updated: January 2026

Zoo Events Group Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, share and protect your personal information when you:

Visit our website at https://www.zooeventsgroup.co.uk/
Contact us via enquiry forms or email
Apply for roles
Engage with us via email or social media

Zoo Events Group is the Data Controller for the personal data collected through our website and services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or other appropriate channels.

1. Personal Data We Collect and Where It Comes From

We collect personal data directly from you and automatically through your use of our website.

a) Information you provide to us

This may include:

Name
Email address
Telephone number
Company name
Communications you send to us (e.g. enquiries or support requests)
Job application details (such as CVs and employment history)

b) Information collected automatically

When you use our website we collect technical data, including:

IP address
Browser type and version
Device and operating system
Pages visited and time spent on pages
Referring and exit URLs
Approximate geographic location

This information is collected via cookies and similar technologies, including Google Analytics, and is used in aggregated form. It is not used to directly identify you.

2. How We Use Your Personal Data and Our Legal Bases

We only use your personal data where the law allows us to do so.

a) Legitimate interests

We process your data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights. This includes to:

Respond to enquiries and requests for information
Communicate with prospective clients about our services
Improve our website and services using analytics
Process job applications
Prevent fraud, misuse or unlawful activity
Protect our legal rights and interests

b) Consent

Our website enquiry forms include a consent checkbox to allow us to send you marketing correspondence. Zoo Events Group does not currently send promotional or marketing emails via mailing lists, however by providing your consent this allows us to contact you with promotional information in the future.

3. Who We Share Your Personal Data With

We only share your personal data where necessary and with appropriate safeguards in place.

a) Service providers and external processors

We use trusted third-party providers to support the operation and performance of our website. These providers process personal data on our behalf and are contractually required to keep it secure.

Key providers include:

WordPress: website platform
Google Analytics: website performance and usage analysis (consent-based)
WebToffee: cookie consent management
Indeed: recruitment and job application processing
Current: rental management software
Quickbooks: payment processing
Mailchimp: email marketing and newsletters (with consent)
Jotform: form submissions

Each provider processes personal data in accordance with their own privacy policies. Please see links to these below:

b) Other third parties

We may also share personal data:

Where required by law, with regulators or public authorities
In connection with a merger, sale or transfer of all or part of our business

We do not sell your personal data or share it for third-party marketing purposes.

4. Social Media

Our website includes links to our social media pages on platforms such as Facebook and Instagram. These links are provided for convenience and do not involve any automatic data sharing with those platforms.

When you click a social media link, you will be redirected to a third-party website which is outside of our control. Any personal data you choose to share on those platforms will be processed in accordance with their own privacy and cookie policies.

We encourage you to review the privacy notices of those platforms before engaging with them.

5. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes outlined in this Privacy Policy
Meet legal, accounting or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.

6. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time (where processing is based on consent)
Request data portability
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure it functions correctly and to analyse performance. We do not currently use cookies for advertising purposes.

Some cookies are strictly necessary, while others (including analytics cookies) are only used with your consent. We manage cookie preferences using WebToffee.

For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Keeping Your Data Secure

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Access to personal data is limited to those who need it for legitimate purposes.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Email: info@zooeventsgroup.co.uk

You also have the right to contact the Information Commissioner’s Office (ICO) for independent advice or to raise a concern.

Zoo Events Group Cookie Policy

Last updated: January 2026

This Cookie Policy explains how Zoo Events Group (“we”, “us”, “our”) uses cookies and similar technologies on our website https://www.zooeventsgroup.co.uk/.

This policy should be read alongside our Privacy Policy, which explains how we handle personal data more generally.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work efficiently and securely.

Cookies do not typically identify you personally, but they may collect technical information about how a website functions or how users interact with it.

2. Do We Use Cookies?

Yes. Our website uses:

Strictly necessary cookies
Analytics cookies via Google Analytics

Analytics cookies are only used where you have provided consent via our cookie banner.

3. Essential Cookies

Essential cookies are required for the website to function correctly and securely. These cookies:

Enable core website functionality
Allow you to navigate the site
Support basic features such as forms and security

These cookies are always active and do not require your consent under UK data protection and ePrivacy rules.

4. Analytics Cookies

With your consent, we use Google Analytics to understand how visitors use our website and improve performance

These cookies may collect information such as IP address, device type, browser information, pages visited and interactions with adverts. Data is processed in aggregated form and is not used by us to directly identify you.

5. Managing Cookies

We use WebToffee to manage cookie consent. You can accept or reject non-essential cookies at any time via the cookie banner or by updating your preferences using the cookie icon on our website.

You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. External Social Media Platforms

Our website includes links to external social media platforms such as Facebook and Instagram. These links do not involve any automatic cookie placement by us.

Once you leave our website, any cookies or tracking technologies used will be governed by the relevant third party’s cookie policy.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law or our website functionality. Any updates will be posted on this page.

8. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on our website, please contact us at:

Email: info@zooeventsgroup.co.uk

You may also contact the Information Commissioner’s Office (ICO) for further information about cookies and data protection rights.